We are a family-owned and operated air conditioning contractor, and we are proud to offer high-quality service for residential and light commercial projects. Founded by Brian Basterrechea, the company has been built on a foundation of honesty and integrity with the intention of bringing customer service back to the industry. Our technicians are there to repair your system or recommend corrective actions as we are a solution-oriented company. We provide you with the solution you need without recommending anything unnecessary. Our technicians are not incentivized to upsell you, so you can rest assured that you will be receiving the best answer to your problem without any added pressure.

Total Air was built upon a foundation of trust and integrity with the mission to bring a high level of customer service back to the industry. Here is what we believe and deliver to our customers every day.

We are a company that you can trust because we believe in honesty and transparency in our business. We oblige our customers’ wishes and strive to meet those wishes as best as we can. Thankfulness describes how we feel, as we are truly thankful for the business that we get from you. We chose the word “attitude” for the letter A because we focus on bringing a great attitude into your home as we do our work for you. And as a company that believes in loyalty, our loyalty lies with you, our customer, first.

Always putting the customer first is one of the driving forces at Total Air and that leads us to Integrity and Respect, which go hand in hand in our company. At Total Air, we believe that a company that is built on integrity is built on solid ground. We don’t cut corners to save time or money because we know that our customer’s home provides safety and shelter, and we honor that. We have respect for your home and we treat the workspace as though we would want our homes to be treated.

Our mission is to provide our clients with outstanding service that is unparalleled in the HVAC industry. Total Air technicians have many years of field experience and are consistent in participating in continuing education classes, in order to keep up with the advances in the HVAC industry. With more than 20 years of experience, Total Air is always ready and extremely capable of fulfilling your heating and air conditioning needs.